10 Reasons Local Delivery Services Will Transform Your Vancouver Business
We’ve been chatting a lot recently on how shopping local in Vancouver is so important for the city’s economy, especially in the midst of the economic crisis brought on by the COVID-19 pandemic.
Delivery solutions have become essential to the survival of these local businesses. But many of them are using national or international companies for local deliveries. However, with TapIn, business owners not only get the most affordable delivery service in Metro Vancouver but get to also support another small local business!
We spoke about how local businesses recirculate more money into the local economy, and using a local delivery solution is another way we can do that.
So, in this article, we’ll cover the top ten reasons to use a local delivery service for your Metro Vancouver-based business!
- You’re more than a number
- Options for customization
- Not just shipping
- Competitive pricing
- Efficiencies the “big guys” can’t provide
- Designated driver
- Customer service
(Note that this list is in no particular order, and different businesses are sure to place a different value on these advantages.)
Without further ado, let’s get into it with our number one:
1. You’re more than a number
How many times have you called UPS and have been met with, “what’s your account number?” before you even speak with a representative or account liaison?
With a local delivery service, chances are your account manager will have your number on their cell phone and know exactly who you are before even answering the phone.
This helps you get service faster and creates a better relationship between your local company and your local delivery service. They might even refer customers to your business because they know what you’re all about!
2. Options for customization
With local delivery services, you can simply ask for what you want, and they’ll work with you to find a solution. On the flip side, using a large corporate delivery service for local deliveries makes it very difficult for customization that doesn’t come in a prefabricated “plan” or “tier” of service. You’ll be able to customize your delivery needs for your local Vancouver business and get exactly what you want… or pretty darn close.
3. Not just delivery
Large delivery companies tend to offer only a limited number of services because they can’t be everything to everyone. This actually makes a lot of sense that they specialize in one area because they are so large.
But here’s where the local solution comes out on top!
By using TapIn, you get a complete small business service solution with free eCommerce, secure payments, PINTA! marketing tools and other logistics.
Just ask your account manager what you’re looking for and see if they can make it work.
You’ll probably be surprised.
4. Competitive pricing
Many people believe that because companies are smaller or local to Vancouver, they will automatically be more expensive because they don’t have economies of scale, but that isn’t true!
These local Vancouver shipping companies have less overhead than larger companies, which means they can pass along their savings to the end consumer ─ YOU! You’ll only be paying for services you actually use, as opposed to big shipping companies that lump pricing together to cover all their overhead.
Lastly, and most importantly, many national delivery services charge up to 30% to bring your products to your customers.
At Tapin, we only charge 3% to cover the transaction fee of your withdrawals. We know your margins are slim enough already and you shouldn’t have to sacrifice profits to deliver the service your customers are looking for.
5. More free time!
This one deserved an exclamation point because who doesn’t want more free time?!
What better way to reward yourself than by giving yourself more time to focus on the things and the people you love. With TapIn, you can stop trying to navigate the time-consuming process or taking orders, managing payments, and trying to figure out the most efficient way to deliver all your products.
Let our professional team handle all of this so you can spend more time creating new products and connecting with customers and less time managing the logistic stresses of running your business.
6. Efficiencies the “big guys” can’t provide
Another advantage of operating a local Vancouver delivery service is its efficiency when you partner with them. All the drivers know the area, and many even grew up here! Knowing the area will make the delivery process go even more smoothly and ensure that your package arrives safely and on time.
Local delivery companies also value the relationships with their customers, so you know your goods will always be handled with care. It’s hard to say the same about national shipping companies.
7. Designated driver
Using a local Vancouver delivery service ensures your company will have a designated driver (no, not the alcohol kind). This driver will be assigned to your account and will take care of all your deliveries. They’ll be briefed on your account status and requirements and consider this when handling your Metro Vancouver business deliveries.
Smaller companies are more likely to be available when you need them. Have you ever tried delivering something through Canada Post in November or December? You simply get lumped in with every other small business and consumer/relative/friend sending their holiday deliveries.
As we mentioned, you’re probably on your local delivery provider’s cell phone… so you know someone will always be available for your deliveries when you call. This sure beats waiting on hold or relying on reduced business hours of larger solutions.
Just like the benefit of being available, using a local Vancouver delivery service means using a reliable service. Having an account with them means having a designated account manager and driver, so you can rest assured someone will be available when you call.
Your customers will also be happy that they receive their orders on time and aren’t stuck waiting for a backlog of deliveries that exist due to understaffing or bottlenecks that big companies experience.
Remember, their business depends on your positive experience, so you can bet your bottom dollar that the person handling your account and deliveries will be reliable as heck!
10. Customer service
This can be said for most small businesses vs larger corporations but, customer service will always be more of a priority when there’s a direct tie to someone’s livelihood.
Local Vancouver delivery services are likely to know you by name once you ship with them a few times. And because of this level of service and customization, you’ll stick with them as long as your business requires local shipping.
You know that from small business to small business, they truly appreciate you spending your dollars to ship with them, and they’re happy to serve the local Vancouver community through their services.
So, it looks like there is a pretty strong case to ship locally with Vancouver-based delivery services.
These 10 solid benefits for your Vancouver business definitely lean in the direction of adding a local delivery service to your repertoire. Your customers will thank you for it, and you’ll be doing your part for the local Metro Vancouver community!